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Trouble shooting

Latest version

Make sure you have the latest version. Click here to take you to the download page.

Operating system

You need do nothing for modern operating systems, such as windows XP professional.

Windows 95 OSR 2 or better. If you are using windows 95 then you must have 'service pack 1' [W95setup.exe] and 'winsock 2' [W95ws2setup.exe] installed. See www.microsoft.com/windows95/downloads/

Windows 98 should be the second edition. If not you could try www.microsoft.com/windows98/ for help.

Drivers

Make sure your system has the latest and correct drivers installed.

Configuration window

Altering values in the configuration window may be of help. Click here for more details

Computer

Using professional audio cards with ESDi will ensure smooth operation. E.g. Marc series from www.Marian.de

Using the same low end sound card in each PC will also ensure smooth operation.

A mix of ‘low end’ sound cards can cause problems with the audio. Click here for an utility that can help.

ESDi requires very little resources. Runs on a 100MHZ 486 with Windows 95.

Licence Key

If you have accidentally keyed the same licence key on two copies of ESDi, both will fail to run. You will need to delete data from the registry if you have already entered a key you wish to change. Click Start, then run, then type regedit and press enter. You will need to delete the registry key HKEY_CURRENT_USER\Software\ESDi\KEY

Audio

If you are using the same sound device for input & output, then it must be full duplex. ESDi uses 16 bit mono, running at 11025HZ sampling rate.

If you can get 'sound recorder' (which is supplied with the windows operating system) to work then so will ESDi.

The first time ESDi is ran, preferred audio devices are used. To set your preferred devices- Open 'my computer', 'control panel', then 'multimedia'. Also here 'show volume control on task bar' can be set.

Volume control - check your volume controls for playback and record. (See 'properties' in volume control menu for switching between record & playback settings). Check mute is off. Check any 'boost' is selected. (usually found under advanced - so advanced needs to be selected at the menu) Finally, check that a microphone is 'selected'.

Network

ESDi uses 'broadcast' network data packets to communicate (255.255.255.255) on the local net. Routers, switches and servers may be set to block such network packets. Hubs and 'crossed network cables' will not interfere with ESDi.

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